Sunday, September 22, 2013

Funny Link :)

http://www.stuckserving.com
I thought this site was very funny and fit my blog just right. How nice it is to find a website where others share the funny stories of their jobs as servers. 


"I worked a double shift the other day and one group of three came in
(a father and two sons probably about 12 and 14).
They sat at my table I introduced myself and attempted to get the
drink order from the kids first as I was trained to do (one didn’t
even know I asked because he was staring at his phone) got that put in
finally and brought it back. I asked if they were ready to order and
they said they wanted to wait to see if they wanted to watch the game
on the TV or not. Okay, that’s fine. I told them no problem and to
take their time. Waited about 10 – 15 minutes and checked back. They
looked pretty cozy so I asked again. Got that order put in. Brought it
out to them and let them do their own thing for a while.
I did the normal deal, go back for refills when the glasses, ask if
any plates needed to be out of their way, etc. Asked the kid with the
milkshake if he wanted a water. Was answered either by a half nod or
nothing at all. I can’t have dirty cluttered tables so I cleared empty
plates. At that point I had another table and went ahead and printed
sports guys ticket just so I wouldn’t forget later. I told them that
there wasn’t any rush and that they could pay just whenever they were
ready and to let me know if they needed anything else, blah blah blah.
Got my other table situated, rolled silverware, closed sports guys
ticket and gave him back his change. Refilled their drinks again. Even
told me he was ready to pay when I walked out with the other tables
drinks.
Well apparently at the end of the night I was told by my manager that
the guy had complained about my service! He said that I was pushy, and
he felt rushed because I brought the ticket before halftime (I don’t
watch the tvs while working, so I had no idea when halftime was). He
also said that he told me three times to “keep the change” (He didn’t,
I always linger an extra second in case they forget to say something)
never tried to get my attention, all eyes were glued to the tv, they
didn’t even talk to each other. Oh yeah, and he was also upset because
his kid was stressing about the teams being tied (like I control what
happens in football). Bill was $23, got change in coins as a less than
$1 tip.
I’m a person, yes a physical person not someone invisible, here to
help you so acknowledge me when I speak. If you aren’t happy say
something, I’m not a mind reader. Otherwise I’m going to assume
everything is fine and dandy. It’s one thing to go out with family or
buddies to enjoy a game but if you don’t want to be talked to at all,
stay at home and order out."
- Katy
One of my favorites from this site so far :)

Long night...

Long night at Applebee's.
Sometimes I love my job, sometimes not as much! Work started at 4pm, this is my first day of three. At one point durning the afternoon I had no tables and ended up doing everyone else job. I was getting so fed up with it all, and top of it I had been getting not so great tips. I mean I had a table who had a $72 dollar check and left me $3. This just backing up some advice from one of my managers, "do not expect more from others, because when you do it just lets you down".
That statement can be true at times and at others false. I had many tables that blew me away at the end of the night. I had gotten slammed and was running around like crazy. Personally, I like to take care of all my tables on my own, and at those times they do not get the best service. But I do always make it a point to tell them I am on my way. I had a group of ladies that even though they were loud and at times obnoxious, they still understood and were very patient with me. And I'm not complaining about their tip, it was a big one :)
But thank god for friends, three if my great friends came in and their check wasn't even $30, they left me $20 and made my night by just showing up!

The night didn't go as I would have liked it, but ended up better then I thought, and met some great people all night.

Thursday, September 19, 2013

Welcome to My Blog...

Welcome to my blog!!!
In this blog, I'm going to give you an insight on what it's like to deal with the wonderful and sometimes not so wonderful customers of Applebee's. Many people have served tables and some have not, but I started waiting tables six years ago. I started with no experience at all and not knowing what I would be getting myself into. To back up, I first waited tables at a Coney Island in Chelsea, MI. Sounds like just a hot dog joint, but it was actually considered a family restaurant, which was always a big hit there. I made great money, but some of the things I witnessed. Whew, from children who couldn't control their food, flinging it across the restaurant, to adults who nobody could please, no matter how hard they tried. 
I loved my job though, I would consider myself a people watcher. I always wonder if they do these things at home or if they make that big of a mess where ever they go, never truly understood. 

That brings me to present time, Applebee's...where to start...
If you would have asked me a year ago if I would be living in Florida and working at an Applebee's, I would have laughed at you and said NO WAY! Now...I couldn't be happier. 
One thing I do have to say is the people here are 100% different, not in a bad way and nobody take offense to that, but every where you go it is always different. Customers still make the biggest messes and at times there are people who I cannot please, no matter how hard I try, but when it comes down to it Southern customers are so much nicer. Easier to get along with and easier to joke with. 
Stick around and keep reading my blog and learn more about the wonderful people/customers at Applebee's. :)